What is personal data?
Personal data is any information about a living individual which allows them to be identified from that data (for example: a name, photograph, video, email or postal address).
What data is captured and/or held by Latitude?
Latitude does not capture or hold information about visitors to this website other than email addresses and such contact information as you choose to provide to us in order for us to respond to you on the matter which you have contacted us about and only for that purpose. The same applies if you contact us directly by email, post or telephone.
You can ask for your contact information to be deleted at any time.
With whom do we share information?
Latitude does not share your contact information unless it is necessary to involve a third party in order to respond to you about the subject you have contacted us about.
How long do we retain data for?
This may vary according to the nature of the subject and whether there are regulations relating to the period for which such correspondence should be retained. In most cases the data will be deleted after 7 years.
Protection of the data we hold
We take a proportionate approach to ensuring your data is securely held through the use of anti-virus software and such security measures as we deem appropriate to deter access by hackers.
Your rights and your personal data
You have the following rights with respect to your personal data:
When exercising any of the rights listed below, in order to process your request, we may need to verify your identity for your security. In such cases we will need you to respond with proof of your identity before you can exercise these rights.
(i) The right to access personal data we hold on you.
(ii) The right to correct and update the personal data we hold on you.
(iii) The right to have your personal data erased.
(iv) The right to object to processing of your personal data or to restrict it to certain purposes only.
(v) The right to data portability.
(vi) The right to withdraw your consent at any time for any processing of data to which consent was previously obtained.
(vii) The right to lodge a complaint with the Information Commissioner’s Office.
You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.